Workflow has been developed to cater to those problems of the field force which involve workflow creation and management. Due to its horizontal nature Workflow is versatile in its scope of application and can be used in various domains and industries. Its application includes but is not limited to data collection, field surveys, lead management, auditing, sales visits, order capturing, payment collection and customer relationship management. The idea behind workflows is to empower enterprises with a field force management solution which they can customize easily as per their own specific requirements: a one-stop shop for all workforce managing needs.